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System Administrator L1

Annapolis Junction, MD
Minerva Engineering has a reputation for providing high quality engineering services to a broad range of government agencies.  Our customer-centric approach ensures that we exceed our customer's expectations for performance, schedule maintenance and cost risk management.  It's our employees that make the difference.  We are positioned to win this upcoming proposal effort!

We have a great opportunity for a System Administrator!

In this role, You will:
  • Possess a Bachelor’s degree and 5 years of experience or 10 years of experience
  • Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems
  • Manage IT system infrastructure and any processes related to these systems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Configure and manage LINUX, UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
  • Provide support for implementation, troubleshooting and maintenance of IT systems 
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems 
  • Manage the daily activities of configuration and operation of IT systems 
  • Provide assistance to users in accessing and using IT systems 
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems 
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. 
  • Provide support for the escalation and communication of status to agency management and internal customers 
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning 
Clearance: An active TS/SCI with polygraph is required for this position
 

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